Frequently Asked Questions

Everything you need to know about carbon offsetting with Offset Britain. Can't find what you're looking for? Contact our team.

What is carbon offsetting?

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Carbon offsetting is the process of compensating for your carbon emissions by funding projects that reduce or remove an equivalent amount of CO₂ from the atmosphere. This includes reforestation, renewable energy, and conservation projects. While reducing your own emissions should always be the priority, offsetting allows you to take responsibility for emissions that can't yet be eliminated.

Are your carbon credits verified?

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Yes, all our carbon credits come from projects certified by Gold Standard and the UN Climate Neutral Now initiative. Every credit is independently verified, traceable, and registered in official carbon registries. We never sell credits twice and provide full transparency on where your money goes.

How quickly can I get certified?

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Most individual and small business certifications are completed within 24-48 hours. Larger enterprise certifications may take 1-2 weeks depending on the complexity of your operations and data requirements. Our team will guide you through every step of the process.

What do I receive with my certification?

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You'll receive an official Climate Positive Certificate, digital badges for your website and email signatures, access to our partner portal with marketing assets, annual impact reports, and ongoing support. Business clients also receive press release templates and PR support.

What percentage goes to climate projects?

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85% of every pound goes directly to carbon offset projects. The remaining 15% covers operational costs including verification, platform maintenance, customer support, and administrative expenses. We're fully transparent about our cost structure.

Can I cancel my subscription?

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Yes, you can cancel at any time with no cancellation fees. Simply log into your account or contact our support team. Your certification remains valid until the end of your paid period. We also offer a 30-day money-back guarantee if you're not satisfied.

What is a Carbon Reduction Plan (CRP)?

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A Carbon Reduction Plan is a mandatory requirement for UK government contracts over £5 million annually under PPN 06/21. It's a public statement of your organisation's greenhouse gas emissions and your commitment to achieving Net Zero by 2050. We help businesses create compliant CRPs that meet all government requirements.

How do you calculate my carbon footprint?

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We use the internationally recognised GHG Protocol methodology along with DEFRA conversion factors. For individuals, we use average UK consumption data. For businesses, we collect data on energy use, travel, supply chain, and other relevant activities to calculate your Scope 1, 2, and 3 emissions.

Do you offer annual payment options?

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Yes! We offer annual payment options with a discount compared to monthly billing. Contact our team for more information on annual plans and custom enterprise arrangements.

Can I choose which projects to support?

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Climate Champion and Climate Leader subscribers can choose their preferred project categories (reforestation, conservation, renewable energy, etc.). We allocate your credits to projects in your chosen categories while ensuring all projects meet our strict verification standards.

Still Have Questions?

Our team is here to help. Get in touch and we'll respond within 24 hours.

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