Shipping policy

Delivery Policy

All Offset Britain products are digital certificates and subscriptions delivered electronically. There are no physical goods to ship.

How You Receive Your Purchase

Upon successful payment, your carbon offset certificate and any associated documentation will be delivered to you digitally. This includes:

A verified carbon offset certificate (PDF) sent to your registered email address
Access to your certificate via your Offset Britain account dashboard
A unique verification ID that can be checked through our public verification system

Delivery Timeframe

Individual Certificates: Digital certificates for individuals are issued instantly upon successful payment. You will receive your certificate and verification ID immediately.

Business Certificates: Business carbon offset certificates are issued after verification of your business details. This process typically takes a few business days depending on the level of verification required. You will receive an email notification once your certificate is ready.

Delivery Cost

Delivery is free of charge for all products, as all items are delivered digitally.

International Availability

Since delivery is electronic, there are no geographic restrictions or additional charges for international customers.

Questions

If you have any questions about delivery, please contact us at info@offsetbritain.org.

OFFSET BRITAIN
Unit 53 Skylines Village,
Canary Wharf, London.
E14 9TS.
United Kingdom

What Our Customers Say

Real reviews from real people making a real difference.

Loading reviews…

Trustpilot View reviews

★★★★★

Trustpilot

A good way of offsetting ones carbon footprint and easy to do

Susanna R · 30 May 2026

Easy to do. Good experience.

Barani · 29 May 2026

Customer

The whole process was straightforward and easy to understand. I received my certificate quickly and liked being able to verify everything clearly.

James Carter

We wanted a simple way to manage our business carbon offsetting without making the process overly complicated. The documentation and certificate made everything much easier.

Sophie Bennett

Really impressed with how transparent the service is. Being able to see how the carbon credits are verified gave me much more confidence.

Daniel Hughes

Signing up only took a few minutes and the certificate was available straight away. Very simple experience from start to finish.

Emily Foster

Good service and easy to navigate. I particularly liked having proper documentation rather than simply being told that the emissions had been offset.

Oliver Grant

We use Offset Britain for our company and the business portal has made keeping our carbon information and certificates organised much simpler.

Charlotte Evans